We're Hiring for City of Surrey's Parks, Recreation & Culture Strategic Plan

MODUS is hiring Ambassadors as part of the public engagement efforts for the City of Surrey's Parks, Recreation & Culture Strategic Plan. Read on to learn more about this exciting opportunity. Apply by February 23, 2017.



Help Shape Surrey

Employment period: Throughout March 2017 and May 2017 (plus one mandatory 2-hour training period on February 27th)

Compensation: $18/hr

Number of positions:  3 (each position will average approx. 70 hours)

Timing:  Mostly evenings and weekends; potential for some daytime shifts for those interested

Closing Date:  February 23, 2017

About Surrey PRC Strategic Plan

Surrey has incredible parks, a thriving arts and cultural scene, a rich history, and world-class recreational facilities. The City’s Parks, Recreation & Culture (PRC) Department helps to plan and operate many of these amenities. To build on these great assets, and to meet the needs of a diverse and growing community, the City is now updating its Parks, Recreation & Culture (PRC) Strategic Plan.

The City is launching a highly engaging process to hear from a wide range of community members and stakeholder groups. We are currently looking for up to three (3) ‘ambassadors’ to join the team and engage the public at key locations and events throughout the City.

The ambassadors will interact with citizens at community ‘hot spots’ such as malls, community centers and major transit hubs. Ambassadors will go to a range of community events and gathering places and speak directly to as many community members as possible about the process and encourage citizens to answer a short electronic questionnaire on tablets.

We are looking for enthusiastic, energetic people with an optimistic outlook and a willingness to talk to a wide variety of people; candidates do not need a background in community planning. Engagement training and equipment will be provided.

We are also seeking a diverse range of project ambassadors including youth (15 – 30) and Punjabi-speakers. Ideally ambassadors should live in Surrey and/or know the community well.

Note: this job can be physically demanding - requires standing for long periods, working outdoors, and may include set up of tables, chairs, displays, etc.


Description of Responsibilities

Provide outreach and raise awareness about the Surrey PRC Strategic Plan update. Ambassadors will be working at various outdoor locations over two periods (March and May 2017).

·      To engage a wide range of community members, hand out information cards, and capture their ideas in an electronic questionnaire

·      To achieve a high level of community awareness of and interest in the process and driving up participation numbers for the questionnaire and other activities.

·      To achieve high rates of participation among audiences who might not otherwise participate.

·      Go to community events or gathering places on weekends and evenings to gather input.

·      Gain enough understanding of the project to be comfortable answering general questions.

·      Act as a positive role model across the organization.

·      Support the project team in ensuring effective community engagement.

·      Applicants must commit to a minimum of 7 shifts and attend a mandatory, paid training session prior to the campaign period

·      Shifts are 4 to 6 hours each, at various outdoor locations. Shifts will be confirmed prior to the campaign start date. You will be compensated for up to half an hour travel time per shift and reimburse your use of public transit within one zone.

Key Skills and Aptitudes

·      Approachable, out-going and optimistic; friendly demeanour is key.

·      Willing and able to transport informational materials to transit-accessible locations within the City of Surrey.

·      Physically capable of setting-up displays, table and chairs, if necessary.

·      Eager to hit participation targets and able to compile and report successes, failures and community responses to outreach efforts.

·      Remain calm and display professionalism if faced with challenging conversations. 

·      Capable of using time in an effective and budget-conscious manner.

·      Ability to speak Punjabi a strong asset

·      Diversity training or experience an asset

All qualified candidates are encouraged to apply. We especially welcome applications from visible minority groups, women, youth (ages 15 – 30), Aboriginal persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

Please submit a resume and brief cover letter by February 23rd, 2017 to:

Collyn Chan, Engagement Coordinator
MODUS Planning, Design & Engagement Inc.